How to Switch Office Cleaning Companies Without Disrupting Your Business
Switching cleaning companies can feel like a big lift — and without a plan, the transition period can mean missed cleans, access confusion, and a temporary dip in service quality. But done right, switching is straightforward and the disruption is minimal.
Step 1: Review Your Current Contract
Before you do anything else, re-read your existing contract. Check your notice period for cancellation, any early termination penalties, and what happens to keys or access codes at the end of the relationship. Send your cancellation notice in writing and keep a copy.
Step 2: Choose Your New Provider Before You Cancel
There should be no gap in cleaning service. Source and select your new provider while still under your existing contract, so the new company's start date aligns with the end of the old one.
Step 3: Conduct a Thorough Walkthrough With the New Provider
Walk your entire facility with your new provider, pointing out every room in scope, areas that required special attention with the previous company, areas that should never be entered, and building access procedures. See our process for how we run this walkthrough.
Step 4: Communicate the Change to Your Team
Let your staff know that the company is changing, what the new schedule is, and who to contact with feedback.
Step 5: Evaluate Carefully in the First Weeks
Do walkthroughs regularly for the first several weeks. Note any missed tasks and communicate them promptly. Establishing the standard early shapes the service quality you'll receive long-term.
Step 6: Formally End the Prior Relationship
Confirm in writing that the prior contract is terminated, retrieve all keys and access codes, and ensure outstanding invoices are settled.
Ready to make the switch? Start with the quote form or call (866) 958-8773.